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A BANK of America customer explained how he got his money back after his account was closed without notice.

When Joe Redburn realized he couldn't access his account, he called Bank of America for help.

A Bank of America customer claimed his account was closed without warning (stock image)
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A Bank of America customer claimed his account was closed without warning (stock image)Credit: Getty
He filed six complaints and got his money back (stock image)
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He filed six complaints and got his money back (stock image)Credit: Alamy

The branch manager told him she couldn't access the bank account either and had to call corporate, he wrote in a Facebook post.

"She called corporate and was told there was 'suspicious activity,'" he said.

"I contacted the government agency that oversees the banks. They have a web page for filling complaints."

"I filed six complaints before I got my money back."

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The U.S. Sun reached out to Bank of America for more information, but the bank declined to comment.

A CASH CRISIS

Fellow Facebook user Theresa expressed her frustration after dealing with fraud on her Bank of America account.

"If you [are] banking with Bank of America, check your account. Someone got me for $48,234 yesterday and $2,000 today," she wrote.

Theresa claimed that this was the second time her account had been hacked without any alerts from the bank.

"What the f**k this is the second time in one year. I’m done with them," she wrote, alleging that the bank didn't even text her.

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"It’s just crazy how someone can get into your account and take your money."

In the comments, others shared similar stories.

"I closed my account two to three years ago when they did something similar to me," wrote one person.

They claimed the bank charged them for closing the account.

"I hope I don’t have those problems because as soon as my stuff switches over I’m out," Theresa replied.

Bank of America says it will attempt to contact clients if it suspects fraud on their accounts.

The bank's Online Banking Security page warns that it would never send emails with instructions to share personal information, including  Social Security numbers and PINs.

LEAVING SOON

Earlier this year, Bank of America confirmed it would close over 50 branches in 2024.

In March, the company closed locations in Massachusetts, New Jersey, Missouri, California, Georgia, and New York.

Closures will continue throughout the year, at least through early November, according to data from OCC.

These are coupled with the 108 closures that happened last year.

Read More on The US Sun

Meanwhile, a Capital One customer said they were "cheated out of" a $300 bonus offered by the institution.

A Navy Federal customer claimed she was livid after the bank took $1,000 from her.

Bank of America Closures 2024

The U.S. Sun has compiled a list of the currently known Bank of America closures across the country in February and March, per data from the OCC.

February:

  • Massachusetts
    • 125 High Street, Boston
    • 250 Granite Street, Braintree
  • California
    • 1818 South Euclid Street, Anaheim
    • 90 Pier Avenue, Hermosa Beach
    • 1440 Truxtun Avenue, Bakersfield 
    • 2708 Ming Avenue, Bakersfield
    • 800 Irving Street, San Francisco
    • 39168 Winchester Road, Murrieta
  • Maryland
    • 8788 Georgia Avenue, Silver Spring

March:

  • Massachussets
    • 172 Park Street North, Reading
    • 430 Route 134, South Dennis
  • California
    • 2516 East Chapman Avenue, Fullerton
    • 300 Lakeside Drive, Oakland
    • 3491 Mckee Road, San Jose
    • 40 West Foothill Boulevard, Upland
  • Florida
    • 15141 SW 42nd Street, Miami-Dade
    • 4300 North Atlantic Avenue, Cocoa Beach
    • 1900 South Ridgewood Avenue, Edgewater
    • 4395 S. Suncoast Blvd, Homosassa
    • 8819 Hypoluxo Road, Lake Worth
  • New Jersey
    • 904 River Road, New Milford
  • Missouri
    • 1301 Jeffco Boulevard, Arnold
  • Maryland
    • 5710 Riverdale Road Riverdale
    • 3413 Kenilworth Avenue Hyattsville
    • 2101 Bel Pre Road, Silver Spring
  • Georgia
    • 5695 Fulton Industrial Boulevard, SW Atlanta
    • 4545 Chamblee Dunwoody Road, Dunwoody
  • New York
    • 23 East Main Street, Washingtonville
    • 72 Second Avenue, New York
    • 808 Columbus Avenue, New York
  • Pennsylvania
    • 3100 Garrett Road, Drexel Hill
  • Oklahoma
    • 515 South Boulder Avenue, Tulsa
  • Texas
    • 780 South Macarthur Boulevard, Coppell
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